Will Sequoia Legal appear on any documents such as bankruptcy petitions?
No, our business name will not appear anywhere. The attorney is responsible for the end product. Subsequently, only the attorneys name would appear on the final legal document.
What is your Confidentiality policy?
Sequoia Legal agrees to maintain in confidence and not to disclose any confidential client information received from the Attorney other than to employees or agents who have a need to know the confidential information. Furthermore, our policy strictly prohibits copies in whole or in part of confidential information without the express authorization of the supervising Attorney. Any notes, voice recordings or memoranda remains the property of the supervising attorney at all times.
Is Sequoia Legal a "temp" agency?
No, we provide highly specialized support services exclusively to attorneys. We do not provide law firms with temporary employees.
Do you offshore legal services?
Yes, our model is an offshore/onshore mix. The offshore operation is based in Mumbai, India.
We invite your suggestions at info@sequoialegal.com.
No, our business name will not appear anywhere. The attorney is responsible for the end product. Subsequently, only the attorneys name would appear on the final legal document.
What is your Confidentiality policy?
Sequoia Legal agrees to maintain in confidence and not to disclose any confidential client information received from the Attorney other than to employees or agents who have a need to know the confidential information. Furthermore, our policy strictly prohibits copies in whole or in part of confidential information without the express authorization of the supervising Attorney. Any notes, voice recordings or memoranda remains the property of the supervising attorney at all times.
Is Sequoia Legal a "temp" agency?
No, we provide highly specialized support services exclusively to attorneys. We do not provide law firms with temporary employees.
Do you offshore legal services?
Yes, our model is an offshore/onshore mix. The offshore operation is based in Mumbai, India.
We invite your suggestions at info@sequoialegal.com.
Does using your services constitute Sharing of Fees?
No. Sequoia Legal is exclusively paid by attorneys. We are an independent service provider hired by the attorney for a fixed fee. We cannot accept payments from consumers.
How do you ensure that you only work for attorneys?
New accounts require verification of the Bar registration number.
Who is responsible for the end product?
Attorneys are responsible for supervising and checking the end product.
Is Sequoia Legal a bankruptcy petition preparer?
No. Several companies prepare discount bankruptcy petitions for consumers. We view this practice as a violation of the Unauthorized Practice of Law. Consumers facing bankruptcy require the use of licensed attorneys.
Is Sequoia Legal engaged in the practice of law?
No. Sequoia Legal only works for other attorneys. We do not work for the general public nor are we authorized to collect fees from the general public. We do not give legal advice nor perform any function that may be constituted as the practice of law.
Are lawyers ethically required to disclose their use of an outside research service to their clients?
In most jurisdictions a lawyer is not required to disclose to the client the use of outside attorneys except where: the outside attorney would play a significant role without direct supervision by the retaining lawyer, client confidences are to be disclosed to the outside attorney, the client expects personnel only hired by the law firm to work on the matters, or where the temporary lawyer's services are to be directly billed to the client. Disclosure is recommended and an attorney should obtain a client's consent before outsourcing legal support work. You can view a sample disclosure statement for the retainer agreement here.
No. Sequoia Legal is exclusively paid by attorneys. We are an independent service provider hired by the attorney for a fixed fee. We cannot accept payments from consumers.
How do you ensure that you only work for attorneys?
New accounts require verification of the Bar registration number.
Who is responsible for the end product?
Attorneys are responsible for supervising and checking the end product.
Is Sequoia Legal a bankruptcy petition preparer?
No. Several companies prepare discount bankruptcy petitions for consumers. We view this practice as a violation of the Unauthorized Practice of Law. Consumers facing bankruptcy require the use of licensed attorneys.
Is Sequoia Legal engaged in the practice of law?
No. Sequoia Legal only works for other attorneys. We do not work for the general public nor are we authorized to collect fees from the general public. We do not give legal advice nor perform any function that may be constituted as the practice of law.
Are lawyers ethically required to disclose their use of an outside research service to their clients?
In most jurisdictions a lawyer is not required to disclose to the client the use of outside attorneys except where: the outside attorney would play a significant role without direct supervision by the retaining lawyer, client confidences are to be disclosed to the outside attorney, the client expects personnel only hired by the law firm to work on the matters, or where the temporary lawyer's services are to be directly billed to the client. Disclosure is recommended and an attorney should obtain a client's consent before outsourcing legal support work. You can view a sample disclosure statement for the retainer agreement here.
How do I make a payment?
Clients can make payments by mailing a check or using our secure payment system. We accept checks, Visa, MasterCard, American Express and Paypal. If you would like to pay specific invoices please log-in to your transaction history and select the invoices that you would like to pay.
Can I make a payment by check?
Yes. We can mail paper versions of the invoice to your office along with a return envelope.
When do I need to make a payment?
Payments are due 30 days from the date of the invoice. The invoice is issued on the day that the project is completed. Our late payment policy is explained in our terms and conditions of service.
How are invoices issued?
Invoices are e-mailed each month. You can mail a check or send a wire transfer. Alternatively, you can make a payment using our secure payment processor. You can pay the bill by clicking on the link that says “Pay Invoice.” Then click the Paypal icon to pay by credit card or Paypal.
How can I view my outstanding bills?
Yes. Please log-in with your username and password to view order history.
I am doing my taxes and I need an old invoice, can you send me another copy?
All paid and unpaid invoices are posted on-line. If you can't access your on -line bills simply send your statement request to info@sequoialegal.com.
Clients can make payments by mailing a check or using our secure payment system. We accept checks, Visa, MasterCard, American Express and Paypal. If you would like to pay specific invoices please log-in to your transaction history and select the invoices that you would like to pay.
Can I make a payment by check?
Yes. We can mail paper versions of the invoice to your office along with a return envelope.
When do I need to make a payment?
Payments are due 30 days from the date of the invoice. The invoice is issued on the day that the project is completed. Our late payment policy is explained in our terms and conditions of service.
How are invoices issued?
Invoices are e-mailed each month. You can mail a check or send a wire transfer. Alternatively, you can make a payment using our secure payment processor. You can pay the bill by clicking on the link that says “Pay Invoice.” Then click the Paypal icon to pay by credit card or Paypal.
How can I view my outstanding bills?
Yes. Please log-in with your username and password to view order history.
I am doing my taxes and I need an old invoice, can you send me another copy?
All paid and unpaid invoices are posted on-line. If you can't access your on -line bills simply send your statement request to info@sequoialegal.com.
How is quality controlled at Sequoia?
We go to great lengths to control the quality of our services. We are extremely selective in our recruitment of trained professionals. We personally trained our foreign personnel in bankruptcy law and U.S. legal ethics. In addition, all work is reviewed by North American case managers.
How can I track the status of my cases?
By employing a secure extranet, supervising attorneys can log-in and track the progress of the bankruptcy petition in real time. Simply enter the username and password into the secure site and view all of your cases in real time. You can send secure instant messages, post answers to our concerns and view drafts of the petitions.
What do you do for data protection?
We store confidential client information on a secure extranet based in the United States. We prohibit non-encrypted intracompany e-mails of legal documents or confidential information. For security purposes, we prefer that legal documents only be transferred using our secure extranet. However, an attorney is welcome to email documents if that is more convenient.
What is your service guarantee?
We offer 100% customer satisfaction. If you are not satisfied with our product we will either re-submit the work or cancel the issuance of the invoice.
We go to great lengths to control the quality of our services. We are extremely selective in our recruitment of trained professionals. We personally trained our foreign personnel in bankruptcy law and U.S. legal ethics. In addition, all work is reviewed by North American case managers.
How can I track the status of my cases?
By employing a secure extranet, supervising attorneys can log-in and track the progress of the bankruptcy petition in real time. Simply enter the username and password into the secure site and view all of your cases in real time. You can send secure instant messages, post answers to our concerns and view drafts of the petitions.
What do you do for data protection?
We store confidential client information on a secure extranet based in the United States. We prohibit non-encrypted intracompany e-mails of legal documents or confidential information. For security purposes, we prefer that legal documents only be transferred using our secure extranet. However, an attorney is welcome to email documents if that is more convenient.
What is your service guarantee?
We offer 100% customer satisfaction. If you are not satisfied with our product we will either re-submit the work or cancel the issuance of the invoice.